Terms of service


Terms of Service — atletas.shop

Last updated: May 2026


1. About Us

This website is operated by ATHLETES. Throughout these Terms, the words "we", "us" and "our" refer to ATHLETES. By visiting atletas.shop and purchasing from us, you agree to be bound by these Terms of Service.

These Terms apply to all users of the site, including browsers, customers and visitors. Please read them carefully before making a purchase.


2. General Conditions

We operate under UK consumer law, including the Consumer Rights Act 2015, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, and the Digital Markets, Competition and Consumers Act 2024.

We reserve the right to refuse service to anyone at any time. You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction when using this site.

We reserve the right to update these Terms at any time. Continued use of the site after changes are posted constitutes your acceptance of those changes.


3. Products & Product Disclaimer

Nature of our products

atletas.shop sells football-style sportswear and fan apparel. All products are manufactured by independent third-party suppliers. We are a retail intermediary only. We do not manufacture, design, or produce any of the items listed on this site.

We are not affiliated with, endorsed by, sponsored by, or connected in any way to any football club, national federation, sports governing body, or sportswear manufacturer. No product sold on this site is officially licensed merchandise.

Any reference to colours, styles, seasons, or football-related terminology on this site is used solely for descriptive purposes to help customers identify the style of garment they are purchasing. Such references do not imply any commercial relationship, official association, or licensing agreement with any third party.

All goods sold are of satisfactory quality, fit for purpose, and accurately described in terms of their physical characteristics.


4. Third-Party Intellectual Property

We do not claim ownership of any third-party trademarks, logos, crests, or branding that may appear on products sold through this site. All such intellectual property belongs to its respective owners. The presence of any such elements on products is the sole responsibility of the independent manufacturer.

If you are a rights holder and believe a product listed on this site infringes your intellectual property, contact us at [support email] and we will remove the listing promptly upon verification.


5. Our Own Content

All original content on atletas.shop, including website design, written copy, photography produced by us, and marketing materials, is owned by ATHLETES and may not be reproduced, distributed, or used without our prior written permission.


6. Pricing & Payment

All prices displayed on atletas.shop represent the total price you will pay. No additional mandatory charges will be added after the price is first shown to you, in compliance with the DMCC Act 2024 ban on drip pricing.

Prices are shown in USD. We accept payment via the methods displayed at checkout. By completing a purchase, you authorise the charge to your selected payment method.

We reserve the right to correct pricing errors at any time. If an error affects your order, we will contact you before processing and you will have the option to confirm or cancel.


7. Orders & Contract Formation

Your order constitutes an offer to purchase. A binding contract is only formed when we send you an order confirmation email. We reserve the right to cancel any order prior to confirmation, in which case you will receive a full refund.


8. Delivery

We ship to the United Kingdom and selected international destinations. Estimated delivery times are provided at checkout and represent estimates only. We are not liable for delays caused by carriers, customs, or circumstances outside our reasonable control.

If your order has not arrived within 30 days of the estimated delivery date, you have the right to cancel and receive a full refund, in accordance with the Consumer Contracts Regulations 2013.


9. Your Right to Cancel — Cooling-Off Period

If you purchased online, you have 14 days from the date you receive your item to notify us that you wish to cancel. After notifying us, you have a further 14 days to return the item.

This right applies regardless of reason. To exercise it, email us at [support email] with your order number.

Full conditions, including item condition requirements and refund timelines, are set out in our Returns & Refunds Policy, which forms part of these Terms.


10. Returns & Refunds

Our full Returns & Refunds Policy governs all return and refund requests and is incorporated into these Terms by reference.

In summary:

Items must be returned unworn, unwashed, and in original condition within the timeframes set out in that policy. Return postage is the responsibility of the customer for change-of-mind returns. If your item arrives faulty, damaged, or materially different from its description, we will cover return postage and issue a full refund including original standard delivery costs. Refunds are processed within 14 days of receiving the returned item.

Nothing in these Terms limits your statutory rights as a consumer under UK law.


11. Faulty or Incorrect Items

If you receive an item that is damaged, faulty, or not as described, contact us within 30 days of delivery. We will arrange a resolution at no additional cost to you, which may include replacement, repair, or full refund, in accordance with the Consumer Rights Act 2015.


12. Limitation of Liability

To the fullest extent permitted by UK law, our liability is limited to the value of the order in question. We are not liable for any indirect, incidental, or consequential loss arising from your use of this site or the products purchased.

Nothing in these Terms removes or limits your statutory consumer rights.


13. Data Protection & Privacy

We process your personal data in accordance with UK GDPR and the Data Protection Act 2018. We obtain your consent for cookies and marketing communications before processing. Full details are set out in our Privacy Policy.


14. Reviews

All reviews published on atletas.shop are from verified purchasers. We do not commission, incentivise, or publish fake reviews, in compliance with the Digital Markets, Competition and Consumers Act 2024.


15. Prohibited Uses

You may not use this site to engage in any unlawful activity, transmit harmful code or viruses, attempt unauthorised access to our systems, use our content for commercial purposes without permission, or submit false or misleading information.


16. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of those sites. Their inclusion does not imply endorsement.


17. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.


18. Contact

For any queries regarding these Terms:

Email: soporteatletas@gmail.com Response time: within 24 hours on business days.